Terms & Conditions

Welcome to Relients. These Terms & Conditions g overnyour access to and usof our website and services. By accessing our website, submitting your information, or purchasing any of our services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

1. About Relients

Relients provides professional business solutions, including but not limited to:

• Real Estate Marketing
• Property Owners Databases
• Investor Databases
• Lead Generation
• Cold Calling Services
• AI Chatbots
• AI Voice Agents
• Website Development
• Digital Marketing
• Search Engine Optimization (SEO)
• Social Media Management
• Virtual Staffing & Outsourcing
• Business Automation
• Consulting Services
• Custom Digital Solutions

We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

2. Eligibility

You must be at least 18 years of age and legally capable of entering into a binding agreement to use our website or purchase our services.

3. Acceptance of Terms

By using this website or purchasing any product or service from Relients, you agree to comply with these Terms & Conditions. If you do not agree with any part of these Terms, you should discontinue use of our website immediately.

4. Orders & Services

All orders are subject to acceptance by Relients.

Services will commence only after payment has been received unless otherwise agreed in writing.

We reserve the right to refuse or cancel any order at our sole discretion.

5. Pricing & Payments

• All prices are quoted in the applicable currency unless otherwise stated.
• Full or partial payment may be required before work begins.
• Late payments may result in delays, suspension, or termination of services.
• Any applicable taxes, duties, or bank charges are the responsibility of the client.

6. No Refund & Cancellation Policy

Relients operates under a strict No Refund Policy.

Due to the nature of our digital products, proprietary databases, lead generation services, marketing campaigns, staffing solutions, AI services, consulting, and custom development, all payments are final and non-refundable.

By purchasing any service from Relients, you expressly acknowledge and agree that:

• All sales are final.
• No refunds will be issued after payment has been received.
• No partial refunds will be granted.
• No refunds will be provided for unused services.
• No refunds will be issued due to changes in business plans or customer circumstances.
• Clients agree not to initiate chargebacks after purchasing services.

Cancellation requests may only be considered before work has commenced. Once a project or service has started, cancellation does not entitle the client to any refund.

Refunds will only be provided where required by applicable law.

7. Client Responsibilities

Clients agree to:

• Provide complete and accurate information.
• Respond promptly to communications.
• Supply all necessary documents, content, or materials required to complete the project.
• Cooperate throughout the project.

Relients shall not be responsible for delays resulting from incomplete information or delayed client responses.

8. Intellectual Property

Unless otherwise agreed in writing, all website content, branding, logos, graphics, software, reports, databases, marketing materials, proposals, designs, and other intellectual property remain the exclusive property of Relients.

Clients may not copy, reproduce, distribute, resell, or modify our materials without prior written consent.

9. Privacy Policy

Relients respects your privacy and is committed to protecting your personal information.

We may collect information such as:

• Name
• Email Address
• Phone Number
• Company Name
• Billing Information
• Business Requirements
• IP Address
• Browser Information
• Device Information
• Website Usage Data

We use this information to:

• Provide requested services.
• Respond to inquiries.
• Process payments.
• Improve our services.
• Send quotations and proposals.
• Offer customer support.
• Communicate important updates and promotional information.
• Comply with legal obligations.

We do not sell, rent, or trade your personal information.

Information may only be shared with trusted service providers, payment processors, legal authorities where required by law, or professional advisors assisting in our business operations.

10. Cookies

Our website uses cookies and similar technologies to:

• Improve website functionality.
• Remember user preferences.
• Analyze website traffic.
• Enhance security.
• Improve user experience.
• Measure website performance.

By continuing to use our website, you consent to the use of cookies.

You may disable cookies through your browser settings; however, certain website features may not function correctly.

11. Marketing Communications

By submitting your information through our website, forms, WhatsApp, email, or other communication channels, you consent to receiving communications regarding:

• Service updates
• Quotations
• Promotions
• Marketing offers
• Product announcements
• Business communications

You may opt out of promotional communications at any time.

12. Data Security

We implement commercially reasonable administrative, technical, and organizational measures to safeguard your personal information.

However, no method of transmission or storage over the internet is completely secure, and we cannot guarantee absolute security.

13. Data Retention

We retain personal information only for as long as necessary to:

• Deliver our services.
• Fulfill contractual obligations.
• Resolve disputes.
• Meet legal and regulatory requirements.

14. Third-Party Services

Our website and services may integrate with or rely on third-party platforms, including but not limited to payment processors, analytics providers, AI platforms, CRM systems, Meta, Google, LinkedIn, and other technology providers.

Relients is not responsible for the availability, policies, actions, or performance of these third-party services.

15. Limitation of Liability

To the fullest extent permitted by law, Relients shall not be liable for any:

• Indirect damages
• Incidental damages
• Consequential damages
• Loss of profits
• Loss of revenue
• Loss of business opportunities
• Data loss
• Business interruption

Our total liability for any claim shall not exceed the amount paid by the client for the specific service giving rise to the claim.

16. Confidentiality

Both Relients and the client agree to keep confidential any non-public information exchanged during the course of a project unless disclosure is required by law.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of the jurisdiction in which Relients operates.

18. Changes to These Terms

Relients reserves the right to amend or update these Terms & Conditions at any time without prior notice.

The latest version will always be available on our website, and continued use of our services constitutes acceptance of any updated Terms.

19. Contact Us

If you have any questions regarding these Terms & Conditions or our services, please contact us using the contact details provided on the Relients website.

By using this website or purchasing any service from Relients, you confirm that you have read, understood, and agreed to these Terms & Conditions, including our Privacy Policy, Cookie Policy, and strict No Refund Policy.